Transparent pricing designed for every property.
No proprietary hardware. No long-term contracts. Give your guests an effortless arrival on the screen they naturally turn to.
Digital Guide
Essential digital guidebook for solo hosts getting started with Bienvue.
- 1 property, as a guide on guests' phones
- QR code and link to share
- Up to 50 photos
- Printable PDF
Host Plan
For short-term rentals, cabins, condos, and vacation homes.
Everything in Digital Guide, plus:
- Your guide on the TV, up to 5 screens per home
- Your brand: your own logo and page address
- Activity: see which cards your guests open
- Unlimited photos, and your team can edit with you
Hospitality
For boutique hotels, multi-room inns, lodges, and bed & breakfasts.
Everything in the Host Plan, for rooms:
- One guide across every room, up to 2 screens per room or suite
- Dedicated priority hospitality support
More than 20 rooms? Ask about custom pricing
Start 14-day trialRuns on Roku, Apple TV, Fire TV, Android TV, Google TV, Samsung and LG.
What would yours cost?
How Bienvue compares
See why vacation rental hosts and boutique hotels choose Bienvue over single-screen apps and legacy television vendors.
| Feature | Bienvue | WelcomeScreen | AruvoTV | Touch Stay | YourWelcome | Legacy Hotel TV |
|---|---|---|---|---|---|---|
| Primary Medium | In-Room TV + Mobile + Print Best | In-Room TV + Mobile (sold separately) | In-Room TV only | Mobile Web only | 8" Tablet only | In-Room TV + Set-Top Box |
| Base Price (1 Home) |
$9/mo (5 TVs) | $9.99/mo (TV app) $14.99/mo (with guide) |
$6/mo (1 TV) $8/mo (3 TVs) $12/mo (unlimited) |
$99/yr (~$8.25/mo, Starter plan) | $37.50/mo ($449.99/yr) | $8 – $16/room/mo |
| Screens Included | Up to 5 screens Win | Not published | 1, 3, or unlimited TVs ($6 / $8 / $12) | None (Phone only) | 1 Tablet | 1 TV per license |
| Multi-Home (3 Properties) | $19/mo Save 20% | $23.97/mo (TV app) $35.97/mo (with guide) |
$24/mo | $16.26/mo (Starter, no TV) | $112.50/mo ($449.99/yr each) | N/A |
| Portfolio (20 Homes) | $66/mo | $69/mo (TV app) $104/mo (with guide) |
$120 – $160/mo | Not published (no TV) | Quote (10+ properties) | N/A |
| Hotel (30 Rooms) | $105/mo Save 60%+ | Custom (Enterprise) | $180 – $240/mo | $88.50 – $105/mo (Starter, no TV) | $450+/mo | $300 – $480/mo + $3k install |
| Hardware Required | Roku, Apple TV, Fire TV, Android TV, Google TV Samsung (Tizen) & LG (webOS) |
Roku / Fire TV / Google TV | Smart TV / Fire TV | None (Guest phone) | Proprietary 8" Tablet | Commercial Set-Top Boxes |
| Setup / Install Fee | $0 Self-Service | None listed | $0 | $0 | $0 (+$15 shipping) | $1,000 – $5,000+ |
| Free Web Guide Tier | Yes, free forever Win | No (Guide $5.99/mo) | No (Trial only) | No (Trial only) | No | No |
| Printed Waterproof Binder | Coming soon (print from your browser today) | No | No | Print your own | No | No |
White-Glove Concierge Setup
Full-service onboarding. Share your listing link or house manual, and our team will assemble your complete guide, formatting appliance instructions, curating local dining spots, and organizing your photography so your screens are guest-ready on day one.
Turnkey Waterproof Welcome Binder (coming soon)
An elegant physical companion. Your digital guide printed on durable, waterproof, tear-resistant synthetic paper in a spiral lay-flat format, ideal for coffee tables and kitchen counters.
Frequently Asked Questions
Plans & Billing
Can I have a Host Plan and a Hospitality Plan on the same account?
Yes. You can manage standalone rentals and multi-room properties together in one dashboard. Vacation rentals use the Host Plan (starting at $89 a year or $9 a month, with up to 5 screens each). Multi-room properties use the Hospitality Plan ($3 a month per room billed annually, which is $36 a year, or $3.50 a month billed monthly). All your properties appear on a single invoice.
How does the free tier work?
You can sign up, build your guide, and share a web link or QR code with guests for free for one property. When you are ready to put your guide on TV screens, you can upgrade to the Host Plan. The free plan includes Bienvue branding and a shared web address for a single user. Custom branding, custom links, and team invites come with our paid plans.
Do I pay less per home as I add more?
Yes. On annual billing, your first home is $89 a year. Homes 2 through 5 are $45 each, homes 6 through 20 are $25 each, and any home after that is $10. Adding a home never raises the price of your earlier homes. On monthly billing, your first home is $9 a month, followed by $4.99, $2.49, and $0.99 across the same tiers.
What happens when I add a home partway through the year?
You only pay for the time left in your billing period at that home's tier rate. We show you the exact prorated total before charging your card. If you are still on a free trial, you are not charged until the trial ends.
What if I remove a home?
The home is archived right away and removed from your bill at your next renewal. We do not refund unused time on your current billing period. If you change your mind, you can restore an archived home and its settings within two months.
What if a home has more than 5 televisions?
The Host Plan covers up to 5 screens per home, which is plenty for most rentals. If you have a large estate or multi-story cabin that needs more, contact us and we will raise the screen limit for that property.
What does "up to 5 screens" mean?
Most vacation rentals have multiple TVs, such as in the living room and bedrooms. Other services charge for every screen. Bienvue includes up to 5 screens for each property under one flat price.
I run a small B&B. Which plan is right for me?
If you have one or two rooms, choose the Host Plan. It gives you one guide and covers up to 5 screens across your property. The Hospitality plan starts at 3 rooms and offers up to 2 screens per room, room-by-room management, and priority support. You can check your price with the calculator on our pricing page.
Can I pause my subscription during the off-season?
You cannot pause your subscription, but you can cancel anytime from your dashboard. Your screens will keep working through the end of your paid billing period. After that, you can keep one property on the free guide, while any others are archived for two months. If you return within two months, your properties and settings are restored. You can also export a full backup of your photos and guide content before canceling.
Can I cancel anytime?
Yes. You can cancel with a single click in your host dashboard at any time. When you cancel, your screens remain active through the end of your paid billing period, and your plan will not renew.
Do you offer Bienvue to nonprofits?
Yes. Registered nonprofits can use Bienvue for free, including in-room TV screens. Whether you host families during hospital stays, provide temporary housing, or welcome community members in need, we are glad to help. Contact us about your organization and we will set you up.
Are there any setup fees, activation costs, or hidden hardware charges?
None. There are no setup fees, activation costs, or required contracts. You can run Bienvue on devices you already own, including Roku, Apple TV, Fire TV, Android TV, Google TV, and smart TVs. If you want help building your guide, we offer an optional setup service where our team creates it for you. Printed waterproof binders are also coming soon.