The Airbnb guidebook your guests actually read.
Guests don't open a PDF house manual, and almost nobody opens the Airbnb app again once they're inside. Bienvue puts the guide on the living room TV, so it's the first thing they see.
Why hosts switch
The same three questions land at the same bad hours: what's the WiFi, how does the hot tub work, what time do we need to be out. Every one of them, answered before your guests put their bags down, is a message you don't get at 11:42pm and a five-star review you don't have to chase.
What guests see
The TV opens on the card guests want first, usually WiFi, with the network name and password readable from the sofa. From there, the whole guide is one press away: house rules, appliance instructions, checkout, and your local recommendations, grouped the way you'd explain them in person. Anyone who'd rather check something from their phone can use the mobile web link instead.
Built for Superhosts running more than one listing
Each property gets its own guide, and you manage all of them from a single host account. Up to five screens are included per home, so a living room TV, a primary bedroom, and a bunk room can all show the right guide without extra per-screen fees.
Frequently asked questions
Do my guests need to download an app?
No. The guide opens automatically on the TV when they turn it on, no download, code, or login. There's also a mobile web link for anyone checking details from their phone.
Does this replace my Airbnb house manual?
No, keep your Airbnb listing and house manual as they are. Bienvue is what your guests actually read once they're inside, since almost nobody opens the Airbnb app again after check-in.
Can I run more than one Airbnb listing on Bienvue?
Yes. Each property gets its own guide, and you manage all of them from a single host account.